Permits and Licences

It is important to ensure your business is run in a manner that is safe and legally compliant. Business owners are encouraged to:

  • Ask Whitehorse City Council if any permits / licences are required.
  • Discuss plans with Whitehorse City Council Officers prior to lodging a permit application.
  • Provide Whitehorse City Council with necessary documents and information supporting the application. 

The Australian Business Licence and Information Service website can assist to identify relevant state, territory, local and Australian government licences, permits, approvals, regulations and codes of practice for your business.

The information below outlines the various Whitehorse City Council Units that are responsible for licences/regulations and approvals for businesses. 

Statutory Planning 

This unit is responsible for ensuring that development in the municipality complies with relevant planning legislation. It is responsible matters including land use, development applications, parking needs, operating hours, outdoor advertising, number of occupants, external works and alterations. 

Liquor and Gambling Licences

There are a number of requirements that you must comply with if you intend to sell or serve liquor or supply gambling from your premises. Further information can be found on the Victorian Commission for Gambling and Liquor Regulation’s website.

Strategic Planning

This unit advises on planning policies or whether there are any proposed changes to the Planning Scheme that may affect your business. 

Building 

This unit is responsible for the assessment and determination of building applications and conducting building inspections. It also advises on the building regulations and permit requirements in relation to change of use (including shop fit outs).

It monitors standards with alterations, demolitions, new building works or extensions to ensure building meet fire, safety and structural standards.

Environmental Health 

This unit controls the registration of health-related businesses (including but not limited to, food businesses, beauty and body art) to ensure that all health requirements and accreditation standards are met. 

Community Laws

This unit regulates and issues permits relating to outdoor trading, product displays and A-frame footpath signage. Community Laws also assist in regulating car parking across the City of Whitehorse. 

Working from home

Planning controls have been introduced to make operating a business from home easier. Visit the Working From Home page for more information. 

For more information visit Whitehorse City Council's website

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Business Guide

A practical guide for businesses within the City of Whitehorse