Business Resilience Resources

Whitehorse City Council recognises the importance of working collaboratively with small businesses to manage periods of change.

These periods of change may be scheduled, like streetscape improvements through capital works or unexpected change like natural disasters (fire, flooding, heavy rain) and circumstances in adjoining properties that may impact your business. 

Scheduled streetscape improvements often occur across the municipality to increase functionality and modernise the appeal of the precinct as a community space for meeting and shopping. They increase user safety and include improvements of lighting, functionality of seating and landscaping within the public space.

The Investment and Economic Development Unit can assist with connecting businesses and their employees to services from a range of high-quality providers. If you need help or assistance about what kind of support may be right for your business or employees, complete the contact us form

Resources and Services:

Small Business Mentoring

The Small Business Mentoring Service provides business owners access to professional and confidential business coaching sessions with experienced industry professionals.

For businesses located in precincts that are undergoing capital streetscape improvement works, Whitehorse City Council is offering 2 x 90 minute mentoring vouchers to access the service.

Whitehorse Supporting Local Map

Think Local Buy Local -  Whitehorse Supporting Local -Screenshot 2.02.2021 Map.JPG

Supporting Local Mitcham Competition

Supporting Local is Everyone's Business Imagery

Supporting Local Brentford Square Competition

Supporting Local is Everyone's Business Imagery

Think Local Buy Local - Whitehorse Supporting Local Map

The Think Local Buy Local messaging has been a regular message for a number of years and includes the promotion of the Think Local Buy Local ethos to both the local and business community.

There is currently a webpage on Whitehorse City Council website for consumers to consider how their spending affects the local economy including a Supporting local map.

The Think Local Buy Local webpage on the WBIZ website includes how your business can be involved in Thinking and Buying local.

Victorian Small Business Commission 

The Victorian Small Business Commission (VSBC) aims to create a fair and competitive environment for Victorian small business to operate, grow and prosper through its four functions – advocacy, dispute resolution, monitoring and engagement.

Information and fact sheets about resolving business disputes are now available in languages other than English. The VSBC have produced the publication Guide to Managing Disruption

Visit the Victorian Small Business Commission website for more information and resources. 

Whitehorse Business Group

The Whitehorse Business Group provides workshops, seminars and opportunities to network with local businesses. 

They also conduct the Whitehorse Business Excellence in Business Awards. Applications are now open for 2020/2021 Awards. Anyone can complete the short entry form to nominate an outstanding business located in the City of Whitehorse. As a business, you can nominate your own business or a fellow business that you believe are doing a fantastic job! Alternatively, tell your customers about the awards so they can nominate you or other businesses in the area!

Applications close 22 August 2021.

Find out more about the Whitehorse Business Group and the Whitehorse Excellence in Business Awards

Mental Health and Wellbeing Resources

There are a range of Mental Health and Wellbeing Resources available for businesses.

Mental health resources are available in a range of languages.

Financial Counselling Victoria

Financial Counselling Victoria provides free and confidential financial health checks. Advice and counselling sessions are available online or by phone.

Financial Counselling Victoria provides counselling and referrals to a range of government services and are able to assist with services such as grant eligibility and applications as well as simplifying and negotiating options for managing business/ personal debts/ utility bills.

Visit Financial Counselling Victoria's Website

Australian Small Business and Family Enterprise Ombudsman

Australian Small Business and Family Enterprise Ombudsman (ASBFEO) provides small business dispute support and has two main functions of advocacy and assistance.

The ASBFEO provides assistance, mediation and alternative dispute resolution as well as legal referrals. There is a My Business Health portal which has comprehensive business health check resources including mental well-being, staffing solutions, accounting and budgeting tips.

Visit the ASBFEO website or phone 1300 650 460.

Australian Energy Foundation

Looking for ways to reduce your business expenses?

There is an opportunity for small businesses located in Whitehorse to par take in the energy efficiency review which can assist in identifying cost savings. This includes a lighting review, energy audit (where possible), plant equipment review and a short summary report.

Participation in this program is free of charge. 

For further details please contact Robert Powell Whitehorse City Council on 9262 6045, or Australian Energy Foundation on 1300 236 855.

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